Cancellation and Refund Policy

At Thrill Nation, we strive to ensure that our customers have an enjoyable experience with our services. If you need to cancel your booking or request a refund, please do so within 48 hours of your purchase for a full refund. Cancellations made less than 48 hours prior to the scheduled event will incur a 50% cancellation fee. Unfortunately, no refunds will be provided for no-shows or cancellations made on the day of the event. To initiate a refund or cancellation, please contact our customer support team through the email provided on our website. We appreciate your understanding and aim to provide a smooth refund process. Thank you for choosing Thrill Nation, where your adventure awaits!